If you need help due to a declined transaction and have sufficient funds to cover the purchase, your Prepaid Card was most likely declined due to security and safety measures in place to protect your funds.

Use your Card in-person or at a different merchant online and make sure to include the card security code.

Vanilla Prepaid MastercardOneVanilla Prepaid MastercardVanilla Visa Prepaid Card
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Vanilla Cards
Where To BuyHelp

Find a Vanilla Card Near You

Buy a Vanilla prepaid card at thousands of Canadian retail locations

Vanilla balance cards are easy to find. Pick one up at your nearest grocery store, pharmacy, or convenience store — no bank account required.

Grocery Stores
Convenience Stores
Gas Stations
Pharmacies
Department Stores

Shopping Tip

Ask for Vanilla Balance cards at the gift card kiosk or checkout counter. They're available in fixed denominations to suit any budget.

Available at These Canadian Retailers

Shoppers Drug Mart
Loblaws
Sobeys
Canadian Tire
Metro
Walmart Canada
7-Eleven
Circle K

Quick Links

HelpWhere To BuyAbout Your Card

Other Vanilla card products

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Legal

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The Vanilla Prepaid Mastercard® and OneVanilla Prepaid Mastercard® are issued by Peoples Trust Company pursuant to licence by Mastercard International. ®/TM Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. The Vanilla Visa* Prepaid Card is issued by Peoples Trust Company pursuant to a licence by Visa Int.

*Trademark of Visa International Service Association and used under licence by Peoples Trust Company.

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